Shipping policy

SHIPPING POLICY 
Effective Date: July 5, 2026
Thank you for visiting and shopping at Crochet Bloom. Because our products are delicately handcrafted with love and care, our shipping and processing timelines reflect the time needed to create high-quality crochet pieces.
Below are the terms and conditions that constitute our Shipping Policy.
1. Processing Time vs. Shipping Time
Please understand the difference between processing time and shipping time:
  • Processing Time: The time it takes to handcraft, quality-check, and pack your order.
    • Ready-to-Ship Items: Processed and dispatched within 2 to 3 business days.
    • Made-to-Order / Custom Items: Crafting time varies from 5 to 14 business days depending on the complexity of the design. The estimated crafting time will be mentioned on the product page or communicated to you upon order confirmation.
  • Shipping Time: The transit time required by our courier partners to deliver the package to your doorstep once it leaves our studio.
2. Shipping Rates & Delivery Estimates
We ship to valid pin codes across India. Shipping charges for your order will be calculated and displayed at checkout.
  • Standard Delivery: Typically takes 4 to 7 business days after dispatch, depending on your location (metro cities are usually faster than remote regions).
  • Free Shipping: We offer free standard shipping across India on all orders above a specific cart value, which will be highlighted on our homepage or checkout screen.
Please note: Delivery delays can occasionally occur due to extreme weather, public holidays, or unexpected courier disruptions.
3. Shipment Confirmation & Order Tracking
  • Once your order is dispatched, you will receive a shipment confirmation email and/or SMS containing your tracking number and a link to track your package.
  • The tracking link will become active within 24 hours of dispatch.
4. Cash on Delivery (COD) Policy
  • If we offer Cash on Delivery (COD) in your region, it will be visible as a payment option at checkout.
  • A nominal, non-refundable COD convenience fee may be charged by our courier partners to handle cash collection.
  • Our team may call or WhatsApp you to confirm your address before dispatching a COD order. Unconfirmed COD orders will be automatically canceled after 48 hours.
5. Damages, Wrong Addresses, and Failed Deliveries
  • Incorrect Address: Crochet Bloom is not responsible for failed deliveries if the shipping address provided during checkout was incorrect or incomplete. Please double-check your address and contact number.
  • Failed Delivery Attempts: Our courier partners will attempt delivery up to 3 times. If you are unreachable, the package will be returned to our studio. A re-shipping fee will apply to send the package back out to you.
  • Damaged Shipments: If your package arrives torn or heavily damaged from the outside, please record an unboxing video as outlined in our Return & Refund Policy and contact us immediately through our official page.
6. Contact Us
For any questions regarding your shipment, delivery status, or custom delivery requests, please reach out to us directly through our official contact channel:
👉https://chrochetbloom.com/pages/contact