Terms & Conditions

TERMS AND CONDITIONS
Welcome to Crochet Bloom (the "Website"). These Terms and Conditions ("Terms") govern your use of our Website and the purchase of our handmade crochet products. By accessing our Website or creating an account, you agree to be bound by these Terms.
1. Eligibility and Account Registration
  • Account Creation: You must provide accurate, current, and complete information when creating an account.
  • Account Security: You are entirely responsible for maintaining the confidentiality of your account password and activity
  • Age Requirement: By using this Website, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2. Products and Custom Orders
  • Handmade Nature: Our products are uniquely handcrafted. Minor variations in color, size, and stitching are natural characteristics of crochet items and do not constitute defects.
  • Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices are inclusive of applicable taxes unless stated otherwise.
  • Availability: Products are subject to availability. Custom or made-to-order items will require additional processing time, which will be communicated at the time of purchase.
3. Payments and Shipping
  • Payment Methods: We accept secure payments via major Indian credit/debit cards, net banking, UPI, and authorized digital wallets.
  • Shipping Policy: We deliver to pin codes across India. Shipping timelines and fees vary based on your location and will be calculated at checkout.
  • Delays: Crochet Bloom is not responsible for transit delays caused by third-party courier services or natural disruptions.
4. Returns, Replacements, and Refunds
  • Eligibility: Due to the delicate and made-to-order nature of crochet products, returns are generally restricted. We accept returns or replacements only if the item arrives damaged or incorrect.
  • Reporting Time: Any issue with a delivery must be reported to our customer service team within 48 hours of receiving the package, accompanied by unboxing video proof.
5. Intellectual Property Rights
  • Ownership: All content on this Website—including logos, product designs, images, text, and graphics—is the exclusive property of Crochet Bloom.
  • Restrictions: You may not copy, reproduce, distribute, or exploit any content or designs from this Website for commercial purposes without our express written consent.
6. User Conduct and Restrictions
  • Prohibited Use: You agree not to use the Website for any unlawful purpose, to transmit malware, or to disrupt the Website's security.
  • Account Termination: We reserve the right to suspend or terminate your account at our sole discretion if we detect fraudulent activity or a breach of these Terms.
7. Limitation of Liability
  • Disclaimer: Crochet Bloom provides the Website and its products on an "as-is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or Website.
8. Governing Law and Jurisdiction
  • Legal Jurisdiction: These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts located in your city/state, India.
9. Changes to Terms
  • Updates: We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be effective immediately upon posting on the Website.